At Rebelle Fitness, we strive to provide an environment where everybody can have a fun and accepting place to workout. Read our policies below to see how we and our students can make that happen.
CODE OF CONDUCT:
Rebelle Fitness is intended to be a safe and inclusive space. Hate speech, actions or apparel are not allowed. Any person demonstrating hate or discrimination will be asked to leave. Please refrain from any self-deprecating language, as we want you to feel as lovely as you are!
COVID-19 POLICIES:
We currently do not have our COVID-19 policies in effect. Anyone is welcome to wear a mask. We do continue to sanitize equipment and the space between each class.
GENERAL STUDIO RULES:
Street shoes must be removed upon entering the studio. If you are taking a class that requires tennis shoes please bring a clean, dry pair. If you are taking class that allows or encourages heels they should be an entertainer style shoe such as character shoes or Pleaser or Ellie brand heels.
Wash hands before touching any studio equipment.
Studio property such as (but not limited to) mats, blocks, bands, weights or towels should never leave the building with you.
If you have a fever or are otherwise feeling sick please do not come to the studio. We have to take care of ourselves and each other. No class is worth health or safety.Poles and weights are not to be used until after an instructor-lead warm-up.
No metal rings or bracelets during pole class/on the poles.
No lotions, oils, self-tanner or spray tan applications prior to pole class.
No leaning against mirrors.
No alcohol or drug use allowed.
Clients can not bring guests to watch class.
If you are sick/contagious please stay home.
REGISTRATION/SIGN UP POLICY:
To attend a class you will want to reserve your spot in advance. You can do this by creating an Acuity account.
Clients are responsible for their own Acuity accounts.
Drop-in/Walk-in clients are accepted if there is space available.
All classes must be paid prior to their start time.
CANCELLATIONS:
Any cancellation is free before 12hrs. Unlimited Members get 1 day of up to 2 classes free misses that are less than 12hrs within a 30 day period. Each subsequent miss is a $5 charge. Bronze members get the same freebies, but each subsequent miss is a loss of class credit. Single purchase classes get 1 reschedule with notice, but no refund or reschedule with a no show. Please do communicate with us when you are going to cancel or any reasons you may have no showed. We care and want to make sure you are doing alright!
The studio and its instructors reserve the right to cancel due to weather or other emergency situations or instructor illness. If this occurs your credit will be returned.
EXPIRATION:
All single class options expire 30 days from purchase date unless otherwise indicated.
We do not offer extensions or refunds.
For any emergency or medical issues, please contact the studio directly at info@rebellefitnessstudio.com
REFUND REQUESTS:
We do NOT offer refunds on any Single Classes, Class Packages, Workshops, apparel or merchandise.
PERSONAL TRAINING / PRIVATE LESSONS:
Private lessons must be purchased and paid for in advance
Instructors allow one reschedule with a minimum of a 12 hours advance notice without penalty.
Cancellations with less than 12 hours notice may be subject to the full lesson amount and are up to the discretion of the instructor.
Instructors reserve the right to refuse bookings if the client demonstrates frequent cancellations.
CLASS GUIDELINES:
Arrive on time or early. Typically an instructor will not allow you to take a class if you are more than 5 minutes late as it isn’t safe to begin class without doing the warm-up.
We encourage you to make friends with your class mates. Offer words of support and cheer each other on, but please refrain from instruction. Students should present questions to instructors not fellow students.
Please remember that not everyone likes to be touched. Please get consent before you touch anyone in the studio.
Unless otherwise directed by an instructor, please refrain from doing any material or skills that are not being covered in the current class you are taking.
CELL PHONES, PHOTOS AND VIDEO
No calls or texts are allowed during classes. If you are on call for work or have a potential personal emergency that requires you to have your phone on or nearby please let your instructor know, but in general we prefer you avoid picking up your phone.
You are allowed to photograph or record yourself provided it does not interrupt class, and you are not including others in your images without their explicit advance permission.
If you are posting the video/photo please make sure there are no clients in the frame beside yourself. We’d love if you tagged the studio when celebrating your studio experiences.
You must have an instructor’s permission prior to recording them.
Occasionally the studio may ask you to participate in photos or videos for social media or other promoting. This is completely optional and only with your permission.
PRIVATE PARTIES:
Must be paid in full one week prior to party. A deposit is required to book.
No alcohol or drugs.
Please arrive on time. If you are more than 15 minutes late you will lose the difference from your reserved time. If you are 30 minutes late or more your party will be canceled and your payment forfeited.
